Zikula Community

• dmgggmd
  
  

  • Rank: Registered User
  • Registered: Dec 02, 2011
  • Last visit:
  • Posts: 4

  Posted: Dec 29, 2011 - 05:57 AM

  Hi!
  
  I am having a problem, I don't know if it is zikula or the webserver.
  
  3 days ago I was creating creating forms, and suddenly the webpage starts spending a lot of time 1-2 minutes, and then I get a 500 error page. I asked to my web storage service and told me, that they can't do nothing.
  
  The thing is that now when I go to the address the first page of zikula runs ok, which is the login page (I mean no registered users can't access the zikula enviroment, when you put your user and password you can log in perfectly)
  
  But since 3 days when I put any user and passwords it spends more than one minute and then shows me a 500 error page, only sometimes can see the admin panel, but it works so slowly and 2 minutes later i got the 500 error page again...
  
  The web storage service told me that their servers can take scripts for more than 30 seconds nonstop.
  
  I don't understand why is happening this because on the same web space i have running a joomla CMS and it works perfectly and never happened something like this.
  
  Someone know what is going wrong?
  
  Thank you a lot!!!

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• mazdev
  
  

  • Rank: Softmore
  • Registered: Sep 13, 2010
  • Posts: 105

  Posted: Dec 29, 2011 - 07:35 AM

  I guess the problem is with your forms you just created. Sounds that there are some problems with the database queries.
  
  Which module was you using for creating forms. FormExpress ? Try to get an Error log from your server (Control panel) also with phpMyAdmin you can take a look at the zikula error logs in your database.
  
  --
  Carl Georg aka Mazdev
  

  Jerindo.net - Ruminations of an Expat in Indonesia & Webdevelopment

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• dmgggmd
  
  

  • Rank: Registered User
  • Registered: Dec 02, 2011
  • Last visit:
  • Posts: 4

  Posted: Dec 29, 2011 - 10:39 PM

  Hi!
  
  This time i was creating forms using iw_forms (this module is used by hundreds of schools in catalonia, they use zykula as an intranet web.
  
  I re-installed zikula for 3 times, the second one I was creating groups of users, and suddenly the page didn't load again and never work, of course doing strange things like it shows you the main page but you cannot log in...
  
  What kind of process is doing zikula that lasts more than the 30 seconds limit processor of my webstorage service?
  
  I taked a look at the zikula error logs and is empty... I can't access to the server error logs because it's a shared web space server, this is what they told me yesterday... And I don't know why is happening this, because I have a Joomla CMS working perfectly up today....
  
  thanks for your help!

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• mazdev
  
  

  • Rank: Softmore
  • Registered: Sep 13, 2010
  • Posts: 105

  Posted: Dec 30, 2011 - 01:35 AM

  Ok a 500 error is a server side error. That means nothing is wrong with your Zikula installation. Check again the requirement for a Zikula site, and than your server settings.
  
  To check your server settings, write a phpinfo.php = open Notepad put this code in:
  
  

  Code

  <?php
  
  phpinfo();
  
  ?>

  
  
  and save it as "all files" = phpinfo.php
  
  Upload this file to your server and access it via your url/phpinfo.php
  
  Now you can take a look if your server fulfill the zikula requirements.
  
  
  BTW are you using a .htaccess file in your root. If, try to rename it temporarily.
  
  --
  Carl Georg aka Mazdev
  

  Jerindo.net - Ruminations of an Expat in Indonesia & Webdevelopment

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• dmgggmd
  
  

  • Rank: Registered User
  • Registered: Dec 02, 2011
  • Last visit:
  • Posts: 4

  Posted: Dec 30, 2011 - 03:53 AM

  Hi!
  
  Renaming .htaccess file didn't work....
  
  Then I tried what you told me, here is the results http://intranet.scmasquefa.org/phpinfo.php if you can take a look. At first time all the requirements for zikula are ok instead of this two things:
  
  allow_url_fopen
  allow_url_fopen perfered state is off, for security reasons.
  
  On my web server is ON.
  
  display_errors
  display_errors normally should be off. There is an option to turn this on in the /config/config.php file for troubleshooting.
  
  And this is ON too.
  
  I can't see anything more that is different from the system requierements published on http://community.zikula.org/index.php?module=Wiki&tag=SystemRequirements
  
  I don't have access to the server configurations because it's only a web space, it isn't a dedicated server, so I can't change nothing, but in some place I read that some changes could be done with a php.ini file or something like that...
  
  Thanks again for your help!!!

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• mazdev
  
  

  • Rank: Softmore
  • Registered: Sep 13, 2010
  • Posts: 105

  Posted: Dec 30, 2011 - 05:08 AM

  You can put a php.ini in to your Folders. You need to put it into every folder where you want to disallow allow_url_fopen. As you can't change the server settings, but you can change it for the specific folder. You also could check it than with the phpinfo.php from inside this folder.
  
  Example: you put the php.ini into the system/Admin folder. Later you put the phpinfo.php in the same folder and call it www.yourdomain..../system/Admin/phpinfo.php You will see the allow_url_fopen is changed.
  
  You need to create a php.ini and place inside
  
  

  Code

  allow_url_fopen = 0

  
  
  You are using PHP 5.3.8 I never tried it yet. I'm still on PHP 5.3.5 . What Zikula Version are you using?
  
  --
  Carl Georg aka Mazdev
  

  Jerindo.net - Ruminations of an Expat in Indonesia & Webdevelopment

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• mazdev
  
  

  • Rank: Softmore
  • Registered: Sep 13, 2010
  • Posts: 105

  Posted: Dec 30, 2011 - 05:46 AM

  I was looking for Zikula and PHP 5.3.8 . There seems to be a few issues with Zikula 1.3.1 and PHP 5.3.8
  
  What you could do is, try to download something like xampp and install a server on your PC, and then try to install your site there.
  
  I'm using Wamp Server, as I like the possibility to switsch my PHP or Apache versions. I will try to upgrade tomorrow my server and to use then PHP 5.3.8 Lets see how it goes with Zikula then.
  
  --
  Carl Georg aka Mazdev
  

  Jerindo.net - Ruminations of an Expat in Indonesia & Webdevelopment

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