Hello,
I've got the module UpDownload installed on postnuke 0.75. I use firefox to work on the website and never noticed a problem, until some users of the site contacted me to complain they cannot download the PDFs from the site. I fired up IE and found when I attempted to download the same file that worked no problem in firefox, I received "Forbidden You do not have permission to access this document." from the server. But not with firefox. And this applies to a guest or a registered user attempting to download.
I checked the permissions of the files in question, and they are in a directory that is 755 and the files themselves are 644 (they were added using the built-in uploading feature of the module). All the files are owned by apache
.htaccess in that same directory says
Order deny, allow
Deny from all
Allow from localhost
To be honest, I have no idea about the htaccess file at all, so I do not know if that is the problem or not.
Any advice would be greatly appreciated.
Thank you
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UpDownload forbidden only with certain browsers??
-
**unknown user**
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- Registered: Mar 16, 2002
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Posted: May 17, 2005 - 04:12 AM
-
- Rank: Developer
- Registered: Jan 24, 2004
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- Posts: 121
Posted: May 17, 2005 - 07:27 AM
The .htaccess is for "secure download" this means nobody can link your downloads from outside your website.
The downloads only works if they are linked from your site.
So if somebody use a download manager he get an error.
I hope these hints will help you.
Regards Petzi
--
Petzi-Juist :: ... welcome to my digital world ... -
**unknown user**
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- Registered: Mar 16, 2002
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Posted: May 17, 2005 - 10:21 AM
What about in the case I have, which is where the files are being served out through the updownload module, and not directly linking?
In addition, how would this result in the case I have now, where it works with firefox but not with IE?
Thank you. -
**unknown user**
- Rank: Freshman
- Registered: Mar 16, 2002
- Last visit: Mar 04, 2007
- Posts: 70
Posted: May 19, 2005 - 01:06 AM
Hello,
I've tried changing the permissions on both the directory the file is in and the file itself to 777, but it still gives me an error of FORBIDDEN in Internet Explorer. But it works fine even with the reduced permissions of 644 in Firefox. Given the vast majority of the site users are using IE, this is a huge problem. I have been using the built-in upload commands of UpDownload to put the file on the server - can anyone give me some advice?
thank you -
- Rank: Developer
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- Last visit: Oct 21, 2009
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Posted: May 19, 2005 - 06:39 PM
Maybe you contact me via e-mail and I can visit your site to see why this happend.
Regards Petzi
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Petzi-Juist :: ... welcome to my digital world ... -
**unknown user**
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Posted: May 26, 2005 - 11:14 AM
Hello,
I'm wonding if you got my PM with the site information?
If not, please send me a PM with the email address you'd like me to use.
thank you -
- Rank: Developer
- Registered: Jan 24, 2004
- Last visit: Oct 21, 2009
- Posts: 121
Posted: May 26, 2005 - 07:24 PM
I answerd you on your PM but nothing happen. Here is the content of my last PM to you.
Quote
From: Petzi-Juist
To: TheProf
Posted: May 20, 2005 - 09:56 AM
Subject: Re: Updownload Forbidden Issues Edit message
First of all you should update to version 2.3
You are using version 2.1
And then tell me if the problem is still there.
Regards Petzi
So I think you have not read it, cause you are still using 2.1
Regards Petzi
--
Petzi-Juist :: ... welcome to my digital world ... -
**unknown user**
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- Registered: Mar 16, 2002
- Last visit: Mar 04, 2007
- Posts: 70
Posted: May 26, 2005 - 09:21 PM
Petzi-Juist
I answerd you on your PM but nothing happen. Here is the content of my last PM to you.
Quote
From: Petzi-Juist
To: TheProf
Posted: May 20, 2005 - 09:56 AM
Subject: Re: Updownload Forbidden Issues Edit message
First of all you should update to version 2.3
You are using version 2.1
And then tell me if the problem is still there.
Regards Petzi
So I think you have not read it, cause you are still using 2.1
Regards Petzi
My apologies - I had not received a notice saying you had sent me a PM. Thank you very much for that information.
I downloaded version 2.3 of Updownload, and I wanted some clarification on the upgrade process. Do I just copy over all the version 2.1 files with the new 2.3 files and that will work? Or do I need to deactivate and remove the module, delete the files, and install the new 2.3, then initialize and reactivate the module?
thank you. -
- Rank: Expert
- Registered: Dec 31, 1969
- Last visit: Oct 21, 2009
- Posts: 1437
Posted: May 26, 2005 - 09:29 PM
Im pretty sure the install doc talks about upgrading. Have you checked out his forum too? If not, uploading the new files and overwriting the old ones, then goign to modules, regenerate, then click on upgrade should do it. Not positive here, but im pretty sure that will work. If not, just restore the DB. As of course you know to backup the DB's first. -
- Rank: Developer
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- Last visit: Oct 21, 2009
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Posted: May 26, 2005 - 09:54 PM
Maybe you should read the release article I write here on moodule news and on my site.
*klick here*
Regards Petzi
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Petzi-Juist :: ... welcome to my digital world ...
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