The file, pnAPI.php, generates an error message when a PostNuke site is down due to the loss of a database connection. Can you say tacky? :shock:
A down websites is not a good opportunity to promote Postnuke! It does not convey the message that PostNuke is easy to use and reliable so why the "PostNuke Website" title? Why the links to PostNuke and others?
Imagine Ford making cars with emergency lights that blink on and off, "Another Broken Down Ford!" Well the PostNuke error splash page is no better.
Worse, the error page actually includes a warning saying something like "if you contact us we will ignore you..." Does anyone think that's good PR?
Ok, now that I've trashed the status quo, how 'bout a solution?
Why not redirect the visitor to something of substance when the site is down? Obviously, this has to be hardcoded but maybe, for the benefit of the less inclined, it could be configured during the installation process (like config.php). At least something with the site name and perhaps even some contact information.
I've modified all my PN installations to say something like, "My Site is Closed for Upgrades and Maintenance" and something like "Please feel free to contact us at admin@mysite.com".
Style points count and the current database down message scores no style points. In fact, it might actually score negative points for the reasons I mentioned above.
Slugger
