Mike,
You really need to work on your comprehension
This is rediculous... the community is small enough as it is... you expect to devide the community up into small portions... your crazy...
I did not even REMOTELY say that. In fact, what I said was...
This community will provide whatever support we can as we do now, but really, you should have your own support system ready to go if you're going to do your own release.
Notice the first part of that statement. "This Community will provide whatever support we can as we do now". I don't know how I can make it any clearer than that. Yes it is my belief that if you build it, you should provide the official support mechanism. If you can't, for whatever reason, run your own support site, there is the
NOC. You may even be able to work with other developers to provide the support services. Again, I have not, am not and will not say that we WON'T provide support, just that we SHOULDN'T be the first line of support for an outside project.
First of all your assuming that you CANT get help for Red hat linux distros on any linux forum... which is wrong...
You wouldn't expect RedHat to support Caldera's linux distro, even though you may be able to get support in Red Hat user forums.
Your statment in no way reflects what I said. I know good and well that you can get support for any linux distro in a general linux forum, but that is not OFFICIAL support. Red Hat has their own support system, Caldera has their own, Mandrake has their own. Yes you can get help on all of those at general linux places, but official support comes from the distro provider. I'm sure Joe's House of Burgers & Linux may have a linux distro that they provide no official support for, but those types of distros are few and far between and not high profile.
your also assuming that people have enough money to pay for help...
No, I'm not. What I'm saying is, if you're going to do it, do it right. If you want to create your own PostNuke Distro, provide some form of support. Even if it's not a rapid return support system. I have NEVER said that your users will not get help here, I've said you should provide something for them.
LASTLY you are comparing a community that has hundreds of thousands of active users at one time to one that has around 50 users.
IF this is the attitude of the dev community of linux, it would shrink up and Die.
Actually, the way my thinking says this should be done is exactly why Linux thrives. Companies like Caldera, Red Hat and Mandrake make money providing custom Linux distros and support at a cost to the users. In return, they contribute back to the core development. So even though they compete, they also help each other.
Second of all, I am releasing a custom version of PostNuke as a service to the community. I dont have to do this, for I sure dont gain much from it. I could sell support with or without a distro.
So, why don't you? There is nothing wrong with that, that's what Red Hat and the other Linux Distro providers do. Of course there's a few people in the community that would probably try to crucify you for daring to make money off the
GPL project, but they are just bitter people who feel the need to argue the point
You need to stop argueing about everything everyone says and listen...
LOL, If anyone is not listening and arguing, it would be you. See the first few quotes above. Why is it that you can be unmoving on your opinion and that's fine, but because I'm unmoving on my opinion, I'm not listening? You need to take some of your own advice Mike.
Hell Firefox has about 20 times the amount of posts as this community and that is small compared to the linux community.
Linux has a heck of a lot more financial backing that PostNuke does. In it's early days, so did the Mozilla project, I don't know about now, but I'm betting they have more financial resources at their disposal than PostNuke does. I can't speak for the rest of the team, but in my time helping out on these forums, I've recieved a grand total of $25 in donations. $20 of that was for a module I wrote that has been downloaded hundreds of times, $5, I assume for my work in helping out with support in the forums. I hope that the others have seen more than that, but some how I doubt that they have. We spend our time here trying to help as many people as we can, and we get attacked for trivial policies like this. And then we get attacked for God only know what reason in the case of your response here, since you're just plain WRONG on your suppositions.
I really wish I could get the traffic to my site that would allow me to run my own forums. That would make me REALLY happy... But lets be real now...
If you have the site, there's no reason to not run one. Actually, it's easier to run a slow forums than an active one.
I am really tired of having to defend my willingness to help out.
What? Now you're confusing me. I'm the one trying to defend myself here. You're not being flamed, attacked or criticized for trying to contribute to the support here. I am the one that is on the defensive here.
If I told you the sky was blue today, you would argue with me about how it wasnt.
The more accurate analogy would be if I told you "The Sky is a lovely shade of Azure today" you'd argue with me that it's really blue.
I don't know why, but you seem to not be understanding what I'm saying.
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