Zikula Community

• **unknown user**
  
  

  • Rank: Senior
  • Registered: Mar 16, 2002
  • Last visit: Oct 21, 2009
  • Posts: 2330

  Posted: Aug 23, 2004 - 01:16 AM

  Hey CRS, hope you find this!
  
  The Statistics mod seemed just what I needed, so I joined up and DL'd it... The install went good (thanks for the in-depth docs!) ...but... it's not reporting correctly...
  
  Most of the numbers look ok (eg, page views) but when building a report in detail view, it says that all OS's are "Other"...when most are actually Windows. In archive view and summary view, it shows no OS's at all... This isn't just for OS's...this is across the board.
  
  I checked for a support forum on http://www.mtrad.com but didn't find one. I followed the install word for word (read everything including the credits..) My site start date (in PN-Settings) was 01.2004, and I changed it (post-statistics-install). I'm running PN .726 - Phoenix...is there an issue with Phoenix or am I really as dumb as I seem?
  
  Thanks,
  
  John

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• markwest
  
  

  • Rank: Team Member
  • Registered: Mar 18, 2002
  • Last visit: Oct 21, 2009
  • Posts: 6606

  Posted: Aug 23, 2004 - 01:49 AM

  John,
  
  Not sure what the problem may be. Assuming that you've made the change required to pnAPI.php to call the collection code and enabled collection in the admin panel then there shouldn't be a problem - the fact that you have some results suggests this is the case.
  
  Craig prefers to offer support via e-mail rather than a forum. Look for his e-mail address in the docs and contact him directly.
  
  -Mark
  
  --
  Visit My homepage and Zikula themes.

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• **unknown user**
  
  

  • Rank: Senior
  • Registered: Mar 16, 2002
  • Last visit: Oct 21, 2009
  • Posts: 2330

  Posted: Aug 23, 2004 - 02:26 AM

  Thanks Mark,
  
  ...yes, I made the the change to the pnAPI.php...and am "collecting"...
  
  I'll contact him direct.
  
  Thanks,
  
  John

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• **unknown user**
  
  

  • Rank: Expert
  • Registered: Mar 16, 2002
  • Last visit: Oct 21, 2009
  • Posts: 1193

  Posted: Aug 23, 2004 - 06:47 PM

  I believe we resolved this. And I appreciate that John reported a couple of bugs that I have to look into. (A doc bug and another one that I inherited from the old Stats module.)

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• **unknown user**
  
  

  • Rank: Senior
  • Registered: Mar 16, 2002
  • Last visit: Oct 21, 2009
  • Posts: 2330

  Posted: Aug 24, 2004 - 04:12 PM

  Yes, it's resolved. Thanks for your professionalism.

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• czardogs
  
  

  • Rank: Softmore
  • Registered: May 01, 2003
  • Last visit: Apr 09, 2010
  • Posts: 470

  Posted: Aug 25, 2004 - 06:22 PM

  I am having the same results - so what was the fix?

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• czardogs
  
  

  • Rank: Softmore
  • Registered: May 01, 2003
  • Last visit: Apr 09, 2010
  • Posts: 470

  Posted: Aug 26, 2004 - 01:49 AM

  Bumping this up as I still have not figured out why I am getting the same mixed results. I followed the install to the letter.
  
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• **unknown user**
  
  

  • Rank: Expert
  • Registered: Mar 16, 2002
  • Last visit: Oct 21, 2009
  • Posts: 1193

  Posted: Aug 26, 2004 - 02:41 AM

  markwest

  Craig prefers to offer support via e-mail rather than a forum. Look for his e-mail address in the docs and contact him directly.

  
  
  My email address is crs AT mtrad DOT com.
  
  I try to always respond within 24 hours and usually respond in less than 8 business hours.
  
  I prefer email for support so that I can organize and track issues internally. It's also easier for me to get and send email.

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