I was actually taking a look on: TROUBLE SHOOTING/support ticket system!
and something in that direction.
Anywone got experience with the support ticket system
http://mods.postnuke.com/modules.php?op=modload&name=News&file=article&sid=2294
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Help Desk Module
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**unknown user**
- Rank: Freshman
- Registered: Mar 16, 2002
- Last visit: Oct 21, 2009
- Posts: 91
Posted: Jul 16, 2004 - 03:40 PM
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**unknown user**
- Rank: Expert
- Registered: Mar 16, 2002
- Last visit: Oct 21, 2009
- Posts: 1193
Posted: Jul 16, 2004 - 05:43 PM
Start a new topic, this one isn't about support ticket modules. -
**unknown user**
- Rank: Freshman
- Registered: Mar 16, 2002
- Last visit: Oct 21, 2009
- Posts: 91
Posted: Jul 29, 2004 - 08:04 PM
ehm,??
I was thinking of Modifying that system into my needs!
I mean really!!!
Move this back to where it was, otherwise it makes no sense..
really cool done, thanx, man! -
**unknown user**
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Posted: Aug 01, 2004 - 06:40 PM
Okay, so here we are. Let's restate the question and we'll try to pick it up from there. (I don't remember where we were on 7/16...) -
**unknown user**
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Posted: Aug 01, 2004 - 08:05 PM
I was asking about a module so users (in my case students on a school website) could submit a writing assignment, and then get corrected and commented by one of the teachers (admin).
Then I mentioned the HelpDesk module, as something in the area of what I'd like!
Next thing I know, is that you've taken that post and slambed it here...
where it makes as much sense as a cowplop on my head (see, no meaning at all). -
**unknown user**
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Posted: Aug 01, 2004 - 08:14 PM
Umm, I didn't move it. Someone else did. (I have little influence with the moderators here.
)
But, are you suggesting to modify the HelpDesk module so that you could use it for managing students papers? (I now remember the original conversation.)
I gotta say that doesn't sound terribly practical to me. Why do you think that would be good?
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